For what is worth I am seeing about 40% cancellation. About 75% of
those cancellations are within 2 mins of the authorization so I assume
those are mainly download issues.

On Mar 13, 6:45 pm, Jon Colverson <[email protected]> wrote:
> On Feb 23, 2:13 am, Jon Colverson <[email protected]> wrote:
>
> > On Feb 23, 1:04 am, Shane Isbell <[email protected]> wrote:
>
> > > What kind of current percentage of refunds are developers typically seeing
> > > on the market? More than a 5%?
>
> > For my $0.99 game (which does not have a free demo version available
> > yet), the current refund rate for orders that are passed the refund
> > deadline (so they have either been charged or refunded) is 43%.
>
> > Obviously there have been major reliability problems with the Market
> > this weekend and many of those people may have requested a refund
> > because their download failed, so it's too early to draw any
> > conclusions.
>
> I just wanted to update this thread in case someone reads this old
> message in the archives and is scared away from the platform by the
> 43% figure. In the last week my return rate has been around 11%. I
> have added a demo version now, so presumably that accounts for some of
> the difference.
>
> --
> Jon
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