Hi,
Greetings to you..!



*New York City, NY (Initial remote)Java/J2EE, AWS, Oracle, MongoDB*
Nice to have - Media domain experience, microservices, SDVI rally product
experience


Detailed JD
• Responsible for providing Application production support for critical
Media supply chain applications, addressing incident tickets & Service
request tickets and monitoring the stability of the applications
• Rotational on-call support during weekend for priority tickets
• Should manage assigned team and guide the offshore team
• Collaborate and co-ordinate with clients & business teams
• Strong technical & design knowledge in application architecture
• Good communication skills (verbal and written)
• Working experience in SQL/Oracle Server, DB Queries/Stored procedures and
ability to write the database queries to support the live data need
• Hands on experience in core java technologies
• May need additional experience in Node js, React Js, AWS cloud
environment
• Reports - Status and Issue resolution
• Ticket monitoring and resolution of support ticket related to user
on-boarding & access management
• Handles break/fix, configuration issues, troubleshooting, software
installations.
• Contribution towards knowledge base creation and improvement
• Candidate will focus on continuously enhancing the Product Knowledge with
hands on use of all products supported during lean time
• Provides hands on user level testing of the full extent of all product
capabilities, upon production testing and after production go-live during
lean time
• Working experience in maintaining and monitoring Production environment
• Ability to own the production environment and should have skills to
execute the production related setup
• Preference to have experience with AWS provisioning, setup, configuration
& monitoring
• Required ability to document production setup, configuration, support and
monitoring processes for the production support team

Thanks and Regards,
G Rathan

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