*Hi Professionals,*

*Role : Servicenow HRSD Architect- Technical*

*Location : Charlotte, NC*

*Visa :  NO H1 Transfers*

*Job Roles / Responsibilities: *



Develop scalable solutions and review business processes.

Lead team through requirements gathering and sprint design sessions for the
Service Now HRSD application Work with client stakeholders to document
baseline current state HR Service Delivery operations

Develop the points of value to deliver throughout the HR Service
Transformation effort Develop detailed implementation plans for deploying
the HR Service Delivery product including establishing key milestones, and
finalizing budget/scope and high level architecture

Manage all aspects of the project/workstream, including monitoring and
identifying any project issues early to be able to mitigate any risk for
your client

Establishing user journeys and creating the user stories to support the
design and configuration of the Employee Service Portal, Knowledge
Management, and Case Management capabilities

Supporting the iterative configuration of the HRSD application, engage
stakeholders to conduct reviews through joint design sessions

Assisting with executing system validation, preparing the organization for
the transition and ensuring reading for deploying the HRSD build into
production

Provided technical advisory services for multiple options and risks.

Participated in process designing sessions and documented process flows.

Evaluated and documented business processes and functional requirements.
Implemented information flow analysis for various business streams.

Designed and formulated application requirements and test conditions.

Executed sprint planning and business estimation services with developers.

Overall responsibility for deliverables and manage staffing and deployment

Act as primary escalation point for issues and problems Identify and track
all the risks involved in the project

Perform Metrics analysis after deciding on the metrics with the QR
Coordinate with Technical lead for weekly basis to discuss project health
Participate in monthly dial and CSS report to know the client’s needs and
feedback

*Thanks & Regards*

*Mohd Azhar uddin*


*Tel: 703-831-8282 Ext. 2526,(M) (315) 543-4232*

*Email: [email protected] <[email protected]> *

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