Hi,


Kindly find mentioned JD.



Position : Genesys Developer with Routing exp

Location :  Salt Lake City UT

Duration : 6+ Months

Interview : Phone and Skype



*VISA : NO H1B*

*Genesys Developer:*

Minimum of 5 years of Routing Development Experience in Contact Center
Solutions (Voice, IVR and Multi-channel)

· Genesys certification in Routing

· Experience in developing Routing workflows using Composer

· Extensive SCXML troubleshooting

· Experience in Orchestration Server

· Extensive knowledge in GRAT

· Experience in ECMA scripting

· Experience in designing, developing and debugging routing solutions
implemented using Genesys Orchestration Server, Genesys Rules Engine and URS

· Working knowledge of Genesys/Cisco Framework, reporting, routing and
multi-channel components

· Ability to architect routing design and development for new solutions
that will be implemented for the customer

· Clear understanding of reporting (GIM/ICON) schema and impacts to
reporting with respect to routing changes

· Experience in troubleshooting routing issues in production on call

· Excellent Communication and interpersonal skills

*Configuration management tools*

Nice to Have Skills:

1. Experience on Build automation tools such as Anthill Pro, XL Deploy, and
Jenkins to support CI / CD approach.

2. Experience using Cyara for call flow automation testing.







*Amit Saxena | 1Point System LLC   *

*Sr. Technical Recruiter*

*Office: 803-818-3474 <803-818-3474> *

*Direct : (803) 573-0109*

* E.Mail : [email protected] <[email protected]> *

*115 Stone Village Drive • Suite C • Fort Mill, SC • 29708 *



*        An E-Verified company | An Equal Opportunity Employer *

-- 
You received this message because you are subscribed to the Google Groups 
"Android Developers" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to [email protected].
To view this discussion on the web visit 
https://groups.google.com/d/msgid/android-developers/CAOTW29NFCLW4jBqPF5xzpeM1%3DCxPC3BZQug%2BWHNszSeFtshpoA%40mail.gmail.com.

Reply via email to