Hi,

This Is *Martin from visionisys Inc,*

This is Reference for Following Position



***** Please reply with *Resume, Work Authorization , Rate & Contact
Details ASAP* *****



*Job Title:                      QA Tester with Customer Service/ Support*

*Location:*                      Menlo Park, CA

*Duration:*                      12+ Months

*Interview Type: *         Phone+ Skype



*Primary Skills:           Customer service applications handling*



*Rate: $35/hr on C2C Max.*



*Job Description:*



v  Experience with customer service applications handling.

v  Need to understand the e2e ecommerce journey of order.

v  Responds to customer web inquiries regarding online merchandise or
service orders.

v  Assists customers with product selection, answers basic questions, and
suggests various product options that are available.

v  Documents customer problems and inputs in ticketing system.

v  Ensures prompt and proper resolution of customer queries by providing
additional information or escalating/engaging others in the organization to
provide a solution according to defined procedures.

v  Must be good in root cause analysis.



Thanks & Regards,



*Martin*

*Visionisys Inc*

Phone: 901-203-2875

E-mail:  [email protected] || www.visionisys.com

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