I've come across a weird bug with my app on Google Play. There is a *single user whose 3 devices are shown as ineligible for to download my app* [image 1]
However: 1. The Google Play developer console shows my device as having 0 excluded devices [image 2] 2. I have had multiple people test on identical devices (with the same mobile carrier and a variety of Android 6.0 and up OS versions) to those that were shown as ineligible, and they *can't replicate the issue*. We do have a couple hypotheses/possible directions to look: 1. Elsewhere we've seen variants of this problem solved by changing various and parameters in the app manifest, however, since we can't replicate the problem - we don't have any certainty on which, if any, of the permissions we're using are problematic 2. This particular person has some macro-level phone/account/play settings that wholesale prevent app installation of apps using certain features/permissions. However, don't know where to begin with that or if it really is possible in a meaningful way. 3. It's possible that the permissions in our in our manifest (at the end of this post) may be causing problems are as (note that we not use any tags, only feature use requirements would be implied) Any *help here would be extremely valuable*, as we've tested and researched quite a bit and are at a loss for what could be happening. [Image 1] <https://lh3.googleusercontent.com/-FQsNuJkGa7U/WFREtDbZxjI/AAAAAAAACwQ/YDLqGDRd1RMxwDlisXC6ZOJua_ZdiysJACLcB/s1600/Screen%2BShot%2B2016-12-15%2Bat%2B10.50.10%2BAM.png> [Image 2] <https://lh3.googleusercontent.com/-sUWawey51Ik/WFRE4o0cxZI/AAAAAAAACwU/7JEa39v4oRgmpozObvRbIYujzK6NSnmPQCLcB/s1600/Screen%2BShot%2B2016-12-16%2Bat%2B11.16.50%2BAM.png> [AndroidManifest.xml] <?xml version='1.0' encoding='utf-8'?> <manifest android:installLocation="auto" android:versionCode="1014" android:versionName="1.01" package="[package_name]" xmlns:android= "http://schemas.android.com/apk/res/android";> <uses-sdk android:minSdkVersion="14" android:targetSdkVersion="16" /> <supports-screens android:anyDensity="true" android:largeScreens="true" android:normalScreens="true" android:resizeable="false" android:smallScreens ="true" android:xlargeScreens="true" /> <application android:hardwareAccelerated="true" android:icon= "@drawable/ic_launcher" android:label="@string/app_name"> <activity android:configChanges="orientation|keyboardHidden" android:label="@string/app_name" android:screenOrientation="nosensor" android:launchMode="singleTop" android:name="[package_name]" android:theme= "@android:style/Theme.NoTitleBar" android:windowSoftInputMode= "stateUnspecified|adjustResize"> <intent-filter> <action android:name="android.intent.action.MAIN" /> <category android:name="android.intent.category.LAUNCHER" /> </intent-filter> </activity> </application> <uses-permission android:name="[package_name].permission.C2D_MESSAGE" /> <uses-permission android:name="com.android.vending.BILLING" /> <uses-permission android:name="android.permission.INTERNET" /> <uses-permission android:name="android.permission.ACCESS_NETWORK_STATE" /> <uses-permission android:name="android.permission.VIBRATE" /> <uses-permission android:name= "android.permission.WRITE_EXTERNAL_STORAGE" /> <uses-permission android:name="android.permission.ACCESS_WIFI_STATE" /> </manifest> -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/android-developers. To view this discussion on the web visit https://groups.google.com/d/msgid/android-developers/c2a53498-3dc8-4684-adb7-798d84d89f18%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
