hi, thank you for your suggestion, I have already contacted Google Play thought different channels (i am still waiting for them to come with a solution), although it all feels related to google backend, i think it is important to have this document somewhere, when I google it I found out that I am not the only one having similar issues with the Developer Console (unexpected error...)
yesterday I also realised that that push notifications have stopped working too (again the game was up and working since 2013, and everything was working fine), it looks very related to this problem, when sending push notifications via gcm I am getting the following error: Invalid Google Credentials Google returned a 401 Unauthorized error. Your Google Server API Key is entered incorrectly, not enabled for Google Cloud Messaging, or access-restricted by IP. On Thursday, August 18, 2016 at 7:34:11 AM UTC+1, Alex Nino wrote: > > it's been a week already since all this problem started, here is an update > from Google Play: > > > *Hi Alex,* > > > > > > *Thanks for contacting Google Play Developer Support to report the > behavior you're seeing when accessing game services. I’ve documented your > issue and escalated it to our technical team for further investigation. Our > team is working to resolve this issue for you as soon as possible.I > appreciate your patience and I’ll let you know the moment I have an > update. * > > > > On Thursday, August 18, 2016 at 1:59:19 AM UTC+1, Alex Nino wrote: >> >> Hi, >> >> I have reached my highest limit of desperation trying to find out why my >> app Google Play integration stopped working out of the sudden. I do >> appreciate any help, ideas, suggestions you might have. >> >> My app (which is a game) published in 2013 has been up and running >> without any problems until now, basically I uploaded (for the very first >> time) a new APK to the Beta testing section and somehow something got >> broken in the production version, What I mean by broken is that if I >> navigate to Game Services > My Game > Game Details, the page shows me a red >> top bar error. >> >> An unexpected error occurred. Please try again later. (4800000) >> >> if I try to navigate to Game Services > My Game > Linked apps (and add a >> new one) it shows me a similar error, red top bar. >> >> An unexpected error occurred. Please try again later. (4800004) >> >> also, navigating to Settings > API access will show the error. >> >> An unexpected error occurred. Please try again later. (4800000) >> >> Regarding these error messages I have already contacted Google via email, >> and unfortunately I haven't got any answer from them, I have no idea what >> else I can do, since August 11th none of my players are able to login using >> Google Play from the game (they lost their progress). It feels like the >> google backend is broken, and sadly it was my game what got heavily >> affected this time. >> >> please let me know what your thoughts are, any ideas? >> >> From my client, when I try to login to Google Play, I am getting a very >> weird error: >> >> *SIGN_IN_FAILED: *The Application is incorrectly configured. Check that >> the package name and signing certificate match the client ID created in the >> Developer Console. Also, if the application is not yet published, check >> that the account you're trying to sign in with is listed as a tester >> account. See logs for more information.* >> >> and when I take a look at the LogCat events what I can see is: >> >> ..... >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> *08-18 00:19:33.490: W/GamesServiceBroker(3660): Client connected with >> SDK 8487000, Services 9452438, and Games 3724003808-18 00:19:33.602: >> E/Volley(3660): [156] BasicNetwork.performRequest: Unexpected response code >> 403 for https://www.googleapis.com/games/v1/players/me?language=en_GB >> <https://www.googleapis.com/games/v1/players/me?language=en_GB>08-18 >> 00:19:33.666: E/SignInIntentService(3660): Access Not Configured. Google >> Play Game Services API has not been used in project 608941808256 before or >> it is disabled. Enable it by visiting >> https://console.developers.google.com/apis/api/games/overview?project=608941808256 >> >> <https://console.developers.google.com/apis/api/games/overview?project=608941808256> >> >> then retry. If you enabled this API recently, wait a few minutes for the >> action to propagate to our systems and retry.08-18 00:19:33.666: >> E/SignInIntentService(3660): >> com.google.android.gms.games.server.error.GamesException08-18 00:19:33.666: >> E/SignInIntentService(3660): at >> com.google.android.gms.games.server.GamesServer.getResponseBlocking(GamesServer.java:174)08-18 >> >> 00:19:33.666: E/SignInIntentService(3660): at >> com.google.android.gms.games.server.api.PlayersApi.getBlocking(PlayersApi.java:86)08-18 >> >> 00:19:33.666: E/SignInIntentService(3660): at >> com.google.android.gms.games.broker.PlayerAgent.getPlayerFromNetwork(PlayerAgent.java:1638)08-18 >> >> 00:19:33.666: E/SignInIntentService(3660): at >> com.google.android.gms.games.broker.PlayerAgent.fetchPlayer(PlayerAgent.java:633)08-18 >> >> 00:19:33.666: E/SignInIntentService(3660): at >> com.google.android.gms.games.broker.DataBroker.loadSelf(DataBroker.java:1048)08-18 >> >> 00:19:33.666: E/SignInIntentService(3660): at >> com.google.android.gms.games.service.PlayGamesSignInIntentService$LoadSelfOperation.executeInternal(PlayGamesSignInIntentService.java:294)08-18 >> >> 00:19:33.666: E/SignInIntentService(3660): at >> com.google.android.gms.games.service.PlayGamesSignInIntentService$BaseOperation.execute(PlayGamesSignInIntentService.java:56)08-18 >> >> 00:19:33.666: E/SignInIntentService(3660): at >> com.google.android.gms.games.service.PlayGamesSignInIntentService$OperationAdapter.execute(PlayGamesSignInIntentService.java:520)08-18 >> >> 00:19:33.666: E/SignInIntentService(3660): at >> com.google.android.gms.chimera.BaseAsyncOperationService$OperationTask.run(BaseAsyncOperationService.java:177)08-18 >> >> 00:19:33.666: E/SignInIntentService(3660): at >> java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1113)08-18 >> >> 00:19:33.666: E/SignInIntentService(3660): at >> java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:588)08-18 >> >> 00:19:33.666: E/SignInIntentService(3660): at >> com.google.android.gms.common.util.concurrent.PriorityRunnable.run(PriorityRunnable.java:17)08-18 >> >> 00:19:33.666: E/SignInIntentService(3660): at >> java.lang.Thread.run(Thread.java:818)08-18 00:19:33.682: >> E/LoadSelfFragment(21925): Unable to sign in - application does not have a >> registered client ID08-18 00:19:33.682: I/SignInActivity(21925): Transition >> from 8 to 1108-18 00:19:33.683: W/SignInActivity(21925): >> onSignInFailed()...08-18 00:19:33.683: W/SignInActivity(21925): Sign in >> failed during 808-18 00:19:33.683: W/SignInActivity(21925): ==> Returning >> non-OK result: 10004* >> *....* >> >> I have no idea where the google API gets that project number >> *608941808256* from. Again, all my settings are set correctly, I haven't >> changed anything here since 2013, it simply stopped working. >> >> highly appreciate any help. >> >> thanks. >> > -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/android-developers. To view this discussion on the web visit https://groups.google.com/d/msgid/android-developers/85b039c4-97c2-4943-bbef-bb2952b4dd9c%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
