On Thursday, November 7, 2013 10:58:03 PM UTC-8, gjs wrote:
>
> Hi,
>
> Ask the customer if he/she runs some sort of file back up / sync / virus 
> app & maybe ask them to rename the .back to .db & see if that fixes the 
> issue. 
>
 

> The issue could be due to any number of things even arising from 
> attempting to copy or sync files via a PC (blame Windows ;-)
>
> Those are the things I suspect. 

 

> A general suggestion is to get the app to detect missing db file on 
> startup & recreate it.
>

That would work if it were static. If it contains 2GB of valuable customer 
data, that is another story. 

Nathan
 

>
>
> On Friday, November 8, 2013 10:01:47 AM UTC+11, Nathan wrote:
>>
>> No ideas? I'm completely lost. 
>>
>> On Monday, October 28, 2013 4:04:19 PM UTC-7, Nathan wrote:
>>>
>>> Not that I have reproduced it here, but . .. 
>>>
>>> Customer reports that some large db files were missing from storage and 
>>> were replaced by a .back file of the same approximate size. 
>>>
>>> Nothing in my code ever renames a .db file to a .back file. 
>>>
>>> Is there some system process that would do that?
>>>
>>> Nathan
>>>
>>

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