A user started a trial subscription. At the end of the trial subscription, the purchase failed as a high risk order. He cannot buy again, even with new credit card information, because Google Play says "You've already purchased this item".
He has gotten no help from Google, nor from me for that matter, because there appears to be nothing I can do. I found this as a known issue: ==== We’re aware that some users are experiencing error messages surrounding pending app or in-app orders and this prevents our users from purchasing these items again. You’re experiencing this known issue if you see the following: 1. Attempt to purchase app or in-app item 2. Attempt to purchase fails 3. The following error appears: “Error: You already have a pending order for this item,” preventing you from purchasing or attempting your purchase again At this time, there is no workaround for this issue that will allow the purchase to go through - we’re working to resolve the issue, so check back for updates. Issue first reported on: October 21, 2011 *Last updated on:* April 10, 2013 ==== So apparently after two years and two new Billing API's, no progress whatsoever? We just need to keep telling the unfortunate users they are not allowed to give us money? You'd think that with the importance of inapp billing to Google that they would spend some time getting it right. Nathan -- -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-developers?hl=en --- You received this message because you are subscribed to the Google Groups "Android Developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/groups/opt_out.
