Hi Robert,
Thanks for the reply.
No, we have not flashed a different version or replaced with older version
of GAPPS.
To confirm this we erased all the data by factory reset and then loaded the
fresh software(APPS and MODEM builds).
But, still the problem is reproducible. The bug report is attached here.
I searched the android frameworks code for this "sorry..." message, but not
found source location.
Do you have any idea about the source code from where we do pop up this
"sorry,process
com.google.process.gapps has stopped" message?
The real problem we are facing no crash logs when the message popup. Do you
suggest any method to debug this kind of problems?
If you need any information , please let me know.
We will be waiting for your response.
Thanks,
Maheswar Martha
On Thursday, August 16, 2012 9:28:13 PM UTC+5:30, Robert Greenwalt wrote:
> Have you done anything to the device like flash a different version or
> accept an OTA update?
>
> This often happens when you go backwards to a previous version because we
> support database upgrades but not downgrades.
>
> A good idea in these cases is to use adb to capture a bugreport and see
> what crashed.
>
>
> On Tue, Aug 14, 2012 at 5:52 AM, Maheswar Martha
> <[email protected]<javascript:>
> > wrote:
>
>> Hi,
>>
>> Below abnormal tip is popping up while performing sync of gmail/google+.
>>
>> "sorry,process com.google.process.gapps has stopped" ( See the attached
>> image)
>>
>> Problem reproduction procedure:
>>
>> "sorry,process com.google.process.gapps has stopped
>>
>>
>> We didn’t get any crash logs like tombstones or traces.txt.
>>
>> The only traces observed in logcat(find the logcat log in the attachment):
>> ******
>>
>> ** **
>>
>> I/ActivityManager( 260): Process com.google.process.gapps (pid 609) has
>> died.****
>>
>> ** **
>>
>> I/ActivityManager( 260): Kill com.google.android.youtube (pid 3167):
>> provider com.google.android.gsf.settings.GoogleSettingsProvider in dying
>> process com.google.process.gapps
>>
>>
>>
>> 1. What could be reason for the problem?
>>
>> 2. Do we have any fixes for this issue? If yes, can you provide the fix
>> details.
>>
>> 3. any workaround?
>>
>>
>>
>> Thanks in advance.
>>
>>
>>
>> /Maheswar Martha
>>
>>
>>
>>
>>
>> ** **
>>
>> --
>> You received this message because you are subscribed to the Google
>> Groups "Android Developers" group.
>> To post to this group, send email to
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>
>
>
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mCurState=3 mStateSaved=true mDestroyed=false
Debug logs:
[dumpsys: 0.3s elapsed]
========================================================
== Running Application Services
========================================================
------ APP SERVICES (dumpsys activity service all) ------
SERVICE com.android.music/.MediaPlaybackService 418291f0 pid=925
Client:
0 items in queue, currently at index -1
Currently loaded:
null
null
null
null
playing: false
actual: false
shuffle mode: 0
SERVICE com.google.android.location/.internal.server.NetworkLocationService 416b
8bc0 pid=(not running)
SERVICE com.android.smspush/.WapPushManager 417f2710 pid=718
Client:
nothing to dump
SERVICE com.google.android.apps.maps/com.google.googlenav.appwidget.friends.Frie
ndsAppWidgetUpdateService 424a6da8 pid=1648
Client:
nothing to dump
SERVICE com.android.contacts/.loadSim.LoadGroupService 41869608 pid=688
Client:
nothing to dump
SERVICE com.zte.mobile.Mushroom3D/.Mushroom3D 418b7c00 pid=485
Client:
State of wallpaper com.zte.mobile.Mushroom3D.Mushroom3D@413f1fe0:
Engine com.zte.mobile.Mushroom3D.m@413f3c00:
mInitializing=false mDestroyed=false
mVisible=false mScreenOn=true mReportedVisible=false
mCreated=true mSurfaceCreated=true mIsCreating=false mDrawingAllowed=tru
e
mWidth=-1 mCurWidth=480 mHeight=-1 mCurHeight=800
mType=-1 mWindowFlags=16 mCurWindowFlags=16
mWindowPrivateFlags=4 mCurWindowPrivateFlags=4
mVisibleInsets=[0,0][0,0] mWinFrame=[0,0][480,800] mContentInsets=[0,0][
0,0]
mConfiguration={1.0 0mcc0mnc en_US layoutdir=0 sw320dp w320dp h508dp nrm
l long port finger -keyb/v/h -nav/h s.4}
mLayout=WM.LayoutParams{(0,0)(fillxfill) gr=#33 ty=2013 fl=#318 pfl=0x4
fmt=2 wanim=0x10301e5}
mPendingXOffset=0.5 mPendingXOffset=0.5
mPendingXOffsetStep=0.16666667 mPendingXOffsetStep=0.16666667
mOffsetMessageEnqueued=false mPendingSync=false
SERVICE com.cootek.smartinputv5/.TouchPalIME 418b3308 pid=498
Client:
Input method service state for com.cootek.smartinputv5.TouchPalIME@41419db8:
mWindowCreated=false mWindowAdded=false
mWindowVisible=false mWindowWasVisible=false mInShowWindow=false
Configuration={1.0 460mcc1mnc en_US layoutdir=0 sw320dp w320dp h508dp nrml
long port finger -keyb/v/h -nav/h s.9}
mToken=android.os.BinderProxy@414c4170
mInputBinding=InputBinding{android.os.BinderProxy@4157af78 / uid 1000 / pi
d 1117}
mInputConnection=com.android.internal.view.InputConnectionWrapper@4157f998
mStartedInputConnection=null
mInputStarted=true mInputViewStarted=false mCandidatesViewStarted=false
mInputEditorInfo:
inputType=0x0 imeOptions=0x0 privateImeOptions=null
actionLabel=null actionId=0
initialSelStart=-1 initialSelEnd=-1 initialCapsMode=0x0
hintText=null label=null
packageName=com.android.settings fieldId=16908298 fieldName=null
extras=null
mShowInputRequested=false mLastShowInputRequested=false mShowInputForced=f
alse mShowInputFlags=0x0
mCandidatesVisibility=4 mFullscreenApplied=false mIsFullscreen=false mExtr
actViewHidden=false
mExtractedText: null
mExtractedToken=0
mIsInputViewShown=false mStatusIcon=0
Last computed insets:
contentTopInsets=0 visibleTopInsets=0 touchableInsets=0 touchableRegion=Sk
Region()
SERVICE com.zte.backup.mmi/com.zte.backup.service.RestoreAppService 41551510 pid
=774
Client:
nothing to dump
SERVICE com.redbend.vdmc/.Vdmc 415cdb90 pid=1347
Client:
nothing to dump
SERVICE com.android.stk/.StkAppService 418375a8 pid=472
Client:
nothing to dump
SERVICE com.google.android.location/.NetworkLocationService 4187ead8 pid=(not ru
nning)
SERVICE com.google.android.backup/.BackupTransportService 418bf678 pid=262
Client:
nothing to dump
SERVICE com.google.android.talk/com.google.android.videochat.VideoChatService 41
42cff8 pid=(not running)
SERVICE com.google.android.apps.maps/com.google.android.location.internal.server
.NetworkLocationService 4182ca48 pid=(not running)
SERVICE com.android.phone/.BluetoothHeadsetService 4172ee68 pid=472
Client:
nothing to dump
SERVICE com.android.securitysmsservice/.SecuritySmsService 4151ec70 pid=1071
Client:
nothing to dump
SERVICE com.qualcomm.wiper/.Wiper 41535a30 pid=755
Client:
nothing to dump
SERVICE com.android.systemui/.SystemUIService 41873eb0 pid=388
Client:
dumping service: com.android.systemui.statusbar.phone.PhoneStatusBar
Current Status Bar state:
mExpanded=false, mExpandedVisible=false
mTicking=false
mTracking=false
mAnimating=false, mAnimY=0.0, mAnimVel=0.0, mAnimAccel=0.0
mCurAnimationTime=0 mAnimLastTime=0
mAnimatingReveal=false mViewDelta=0
mDisplayMetrics=DisplayMetrics{density=1.5, width=480, height=800, scaledD
ensity=1.5, xdpi=160.42105, ydpi=160.0}
mExpandedParams: WM.LayoutParams{(0,-800)(480x651) gr=#37 ty=2017 fl=#8113
28 pfl=0x8 fmt=-3 wanim=0x1030000}
mExpandedView: [(0,0)(480,651) 480x651]
mExpandedDialog: com.android.systemui.statusbar.phone.PhoneStatusBar$Expan
dedDialog@4147b3c0
mTrackingParams: WM.LayoutParams{(0,-800)(fillxfill) gr=#37 ty=2017 fl=#20
300 fmt=-3}
mTrackingView: [(0,0)(480,800) 480x800]
mPile: [(0,0)(480,97) 480x97]
mNoNotificationsTitle: [(0,0)(0,0) 0x0]
mCloseView: [(0,752)(480,800) 480x48]
mTickerView: [(0,0)(480,38) 480x38]
mScrollView: [(0,0)(480,450) 480x450] scroll 0,0
mNavigationBarView=null
notification icons: 1
[0] key=android.os.BinderProxy@416db360 icon=StatusBarIconView(slot=andr
oid/0x1040431 icon=StatusBarIcon(pkg=android id=0x108055f level=0 visible=true n
um=0 ) notification=Notification(contentView=android/0x109009f vibrate=null,soun
d=null,defaults=0x0,flags=0x2))
pkg=android id=17040433 priority=100
notification=Notification(contentView=android/0x109009f vibrate=nul
l,sound=null,defaults=0x0,flags=0x2)
tickerText="USB debugging connected"
system icons: 8
[0] icon=StatusBarIconView(slot=sync_failing icon=StatusBarIcon(pkg=com.
android.systemui id=0x7f02015b level=0 visible=false num=0 ) notification=null)
[1] icon=StatusBarIconView(slot=sync_active icon=StatusBarIcon(pkg=com.a
ndroid.systemui id=0x7f02015a level=0 visible=false num=0 ) notification=null)
[2] icon=StatusBarIconView(slot=bluetooth icon=StatusBarIcon(pkg=com.and
roid.systemui id=0x7f0200a5 level=0 visible=false num=0 ) notification=null)
[3] icon=StatusBarIconView(slot=tty icon=StatusBarIcon(pkg=com.android.s
ystemui id=0x7f02015c level=0 visible=false num=0 ) notification=null)
[4] icon=StatusBarIconView(slot=headset icon=StatusBarIcon(pkg=com.andro
id.systemui id=0x7f0200c5 level=0 visible=false num=0 ) notification=null)
[5] icon=StatusBarIconView(slot=volume icon=StatusBarIcon(pkg=com.androi
d.systemui id=0x7f0200c7 level=0 visible=false num=0 ) notification=null)
[6] icon=StatusBarIconView(slot=cdma_eri icon=StatusBarIcon(pkg=com.andr
oid.systemui id=0x7f0200c9 level=0 visible=false num=0 ) notification=null)
[7] icon=StatusBarIconView(slot=alarm_clock icon=StatusBarIcon(pkg=com.a
ndroid.systemui id=0x7f02008f level=0 visible=false num=0 ) notification=null)
NetworkController state:
- telephony ------
hasService()=true
mHspaDataDistinguishable=true
mMSimDataConnected=true
mMSimState=UNKNOWN
mPhoneState=0
mDataState=0
mMSimDataActivity=3
mDataNetType=0/UNKNOWN
mMSimServiceState=0 home China Unicom China Unicom 46001 HSPA:11 CSS not
supported -1 -1 mDataState=0 RoamInd=-1 DefRoamInd=-1 EmergOnly=false
mMSimSignalStrength=SignalStrength: 7 255 -120 -160 -120 -1 -1 99 21474836
47 2147483647 2147483647 -32767 gsm|lte
mLastSignalLevel2
mMSimNetworkName=China Unicom
mNetworkNameDefault=No service
mNetworkNameSeparator=\n
mMSimPhoneSignalIconId=0x7f020119/com.android.systemui:drawable/stat_sys_s
ignal_2_fully_c1
mMSimDataDirectionIconId=7f0200ae/com.android.systemui:drawable/stat_sys_d
ata_connected_h
mMSimDataSignalIconId=7f020119/com.android.systemui:drawable/stat_sys_sign
al_2_fully_c1
mMSimDataTypeIconId=7f0200b7/com.android.systemui:drawable/stat_sys_data_f
ully_connected_h
- wifi ------
mWifiEnabled=false
mWifiConnected=false
mWifiRssi=0
mWifiLevel=0
mWifiSsid=null
mWifiIconId=0x00000000/(null) mWifiActivity=0
- Bluetooth ----
mBtReverseTethered=false
- connectivity ------
mInetCondition=0
- icons ------
mMSimLastPhoneSignalIconId=0x7f020119/com.android.systemui:drawable/stat_s
ys_signal_2_fully_c1
mMSimLastDataDirectionIconId=0x7f0200ae/com.android.systemui:drawable/stat
_sys_data_connected_h
mLastDataDirectionOverlayIconId=0x0/(null)
mLastWifiIconId=0x0/(null)
mMSimLastCombinedSignalIconId=0x7f020119/com.android.systemui:drawable/sta
t_sys_signal_2_fully_c1
mMSimLastDataTypeIconId=0x7f0200b7/com.android.systemui:drawable/stat_sys_
signal_2_fully_c1
mLamLastCombinedLabel=No Internet connection
NetworkController state:
- telephony ------
hasService()=false
mHspaDataDistinguishable=true
mMSimDataConnected=false
mMSimState=ABSENT
mPhoneState=0
mDataState=0
mMSimDataActivity=3
mDataNetType=0/UNKNOWN
mMSimServiceState=1 home null null null Unknown:0 CSS not supported 0 0 m
DataState=1 RoamInd=0 DefRoamInd=0 EmergOnly=false
mMSimSignalStrength=SignalStrength: 99 -1 -1 -1 -1 -1 -1 99 2147483647 214
7483647 2147483647 2147483647 gsm|lte
mLastSignalLevel2
mMSimNetworkName=No service
mNetworkNameDefault=No service
mNetworkNameSeparator=\n
mMSimPhoneSignalIconId=0x7f020156/com.android.systemui:drawable/stat_sys_s
ignal_null
mMSimDataDirectionIconId=0/(null)
mMSimDataSignalIconId=7f020156/com.android.systemui:drawable/stat_sys_sign
al_null
mMSimDataTypeIconId=0/(null)
- wifi ------
mWifiEnabled=false
mWifiConnected=false
mWifiRssi=0
mWifiLevel=0
mWifiSsid=null
mWifiIconId=0x00000000/(null) mWifiActivity=0
- Bluetooth ----
mBtReverseTethered=false
- connectivity ------
mInetCondition=0
- icons ------
mMSimLastPhoneSignalIconId=0x7f020156/com.android.systemui:drawable/stat_s
ys_signal_null
mMSimLastDataDirectionIconId=0x0/(null)
mLastDataDirectionOverlayIconId=0x0/(null)
mLastWifiIconId=0x0/(null)
mMSimLastCombinedSignalIconId=0x7f020156/com.android.systemui:drawable/sta
t_sys_signal_null
mMSimLastDataTypeIconId=0x0/com.android.systemui:drawable/stat_sys_signal_
null
mLamLastCombinedLabel=No Internet connection
dumping service: com.android.systemui.power.PowerUI
mLowBatteryAlertCloseLevel=20
mLowBatteryReminderLevels=[15, 10, 5]
mInvalidChargerDialog=null
mLowBatteryDialog=null
mBatteryLevel=78
mBatteryStatus=2
mPlugType=2
mInvalidCharger=0
bucket: 1
SERVICE com.google.android.gsf/.gtalkservice.service.GTalkService 4161dcb8 pid=(
not running)
SERVICE com.android.contacts/.loadSim.LoadSimContactsService 4158b690 pid=688
Client:
nothing to dump
[dumpsys: 1.0s elapsed]
========================================================
== dumpstate: done
========================================================
C:\Documents and Settings\wangyafei00130623.SHOUJI>
