If you are using AdMob, you could try to contact their support. They are losing money when your app is down and they might have a natural interest to get it up and running again. You are also more likely to find a contact person at AdMob.
On Tuesday, July 3, 2012 10:39:57 PM UTC+2, CVP wrote: > > Alarm Clock Plus (the free version). I also just called the user support > line, which the tech couldn't really help, but said he would forward the > information to the dev team email. Nothing I didn't do, but maybe it will > carry more weight coming internally? > > On Tuesday, July 3, 2012 4:18:36 PM UTC-4, Kristopher Micinski wrote: >> >> You still haven't said the name of the app, if you're a fairly famous >> app, I'd be surprised if the Google Play folks didn't respond quickly >> to you!, At the very least, if you have millions of downloads, other >> developers here will test your app and confirm or deny whether the ban >> was completely unfounded... >> >> kris >> >> On Tue, Jul 3, 2012 at 4:14 PM, CVP wrote: >> > Pretty much the same place. Down by the bottom. >> > >> > >> > On Tuesday, July 3, 2012 2:19:19 PM UTC-4, FiltrSoft wrote: >> >> >> >> Wow, where exactly do you have your ads? I have ads at the very >> bottom of >> >> my app, wonder if Google would consider that placement that would >> cause >> >> users to accidentally click on them, since they are near the phone's >> >> hardware buttons? >> >> >> >> They really need to be more specific when they ban apps, because >> there's >> >> so much room for interpretation. On top of that, it's extremely >> difficult >> >> to contact anyone at Google. >> >> >> >> Sometimes I feel I should only develop web-based mobile apps. Too >> much >> >> Big Brother with native apps. >> >> >> >> On Tuesday, July 3, 2012 10:08:33 AM UTC-4, CVP wrote: >> >>> >> >>> I'm really looking for help from anyone, but I really need to get in >> >>> contact with someone from google... >> >>> >> >>> Without warning, a few days ago my long standing successful app was >> >>> removed from the play store. The app has been around for over 2 years >> now >> >>> and has around 1.5 million active users, and nearly 5 million >> downloads. >> >>> It's been in the top 5 of its category for well over a year. It has >> over >> >>> 65,000 ratings with an average of 4.6/5. >> >>> >> >>> The email I received said that the app was removed because Google >> says >> >>> Violation of one or more of the following provisions of the Content >> Policy: >> >>> spam, intellectual property, and impersonation or deceptive behavior >> and >> >>> more specifically because "core features of your application causes >> users to >> >>> accidentally click on advertisements" >> >>> >> >>> First of all, the ads are hardly accidentally clicked... The highest >> >>> average click rate I've ever gotten was 0.8%. Even still I've read >> over the >> >>> Content Policy as well as the Distribution Agreement and neither call >> out >> >>> specific ad placement rules, guidelines, or suggestions. The ad >> placements >> >>> are also similar to hundreds of other most popular apps... >> >>> >> >>> I'm more than happy to upload a "compliant" version of the >> application >> >>> putting the advertisements in whatever position is deemed acceptable >> by >> >>> Google. I'm not unethical or a con-artist, I'm a recent college grad >> from a >> >>> smaller town after all... Re-releasing the application under another >> package >> >>> name would be unfair to the 1.5 million active users out there as >> they >> >>> wouldn't get the update notification or keep their settings. >> > >> > -- >> > You received this message because you are subscribed to the Google >> > Groups "Android Developers" group. >> > To post to this group, send email to >> [email protected] >> > To unsubscribe from this group, send email to >> > [email protected] >> > For more options, visit this group at >> > http://groups.google.com/group/android-developers?hl=en >> > -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
