27.06.2011 18:27, Jake Colman пишет:
I've just published my first paid app, a 'Pro' version of my free app.
I've got two things I'm trying to understand:

1) One my users is from Israel and he says that his order cannot be
    processed.  Google says that the credentials are incorrect.  Do I
    need to do something special to allow international puchases?

You don't, it's automatic (as long as you don't exclude countries in the Market console).

Declined transactions are a frequent occurrence (I see about 10% for in-app billing), often with the wonderfully clear message "we could not process the order in a timely fashion".

2) Google says 4 installs but 0 active installs.  But I see that I
    successfully processed some orders.  Isn't an active install one that
    is being used - ergo one that was paid for?

The numbers don't update immediately - when they update at all.

See today's threads under "Active install % not updating".

-- Kostya

Thanks.

...Jake

--
Kostya Vasilyev

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