Hi. I wonder if anyone can offer a suggestion. I have my PC connected by cable 
across the room to the stereo. Yesterday, I had an upgraded preamp installed to 
replace the manufacturer's previous model. (The brand is NAIM.) I understand 
the connector configuration is the same, as are the controls. The man who did 
the installation took great care to connect the cables as they had been 
arranged before. He's confident he plugged the PC connector in the right place 
and that the connection is good. 

For me to play anything from the PC via the stereo means making a speaker 
switch in the Windows 10 Sound dialog. However, it isn't working. I've checked 
the setting, including the volume level (99%) and confirmed that this speaker 
setting is the default.

Could I be missing anything?

Thanks.

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