Before we replaced all of them at one of our contracts recently, there was
something to do with having to change from https to http in a setting in
the phone. I dont recall, and it was stupid. They changed all the phones to
a different brand and the problems went away.
This was between yealinks and goto jive or whatever it's called now.
Packet captures showed that even with all things the same, the phones would
have different helo types.

My guess is the chinese guy in charge of the iot botnet got the Rona and
hasnt been maintaining the yealink C&C correctly. Probably has long covid
and the brain fog.

On Fri, Oct 22, 2021, 9:40 AM <[email protected]> wrote:

> Good morning all,
>
>
>
> We have recently ran into major issues using Yealink phones, particularly
> T54W and T57W. Calls are broken and dropping. We have determined the ISP
> and internal networking is not the issue due to the fact that these issues
> are not specific to one customer.  Does anyone have experience these
> products they would like to share the do’s and don’t’s with the Yealink
> platform? We have been making small adjustment to the voice settings of the
> hardware but are not having any luck. We are not showing any packet loss
> between customer and cloud. We are using Unifi switches and Mikrotik RB2011
> firewall. We also head similar results using a SonicWALL. VOIP traffic is
> all travels though the Mikrotik and LAN uses the Sonic wall.  Quality
> issues are becoming more and more frequent but are still very random.
> Yealink support is looking into this but not moving fast enough. Thank you
> in advance for any information you can share. I am open to any suggestions
> at this point. If there is a better suited platform to ask this question
> please let me know. I figured I would start with the smartest group of
> people I know.
>
>
>
> Darrick Potter
>
> Structured Cabling and Security
>
> 517 797 3710 ext 110
>
> [email protected]
>
>
>
>
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