Hi,

Thank you for reaching out to the Google Ads API support team.

Please be informed that I have removed your response from the forums as it 
contains the PII information.

Previously, the functionality to include "cart data conversions" within your 
Google Ads campaigns was restricted to a limited set of allowlisted accounts. 
However, a significant improvement has been introduced in the latest versions 
of the Google Ads API. According to the updated documentation on cart data, 
specifically the cartdata field within the click conversion resource, the 
requirement for allowlisting has been completely removed. So, you can add the 
cart data in your upload click conversions request.

Upon reviewing the data, I see that conversions were uploaded successfully. 
However, the cart data is empty. I've confirmed that the conversion action is 
recording conversions without any issues.

I've observed that the products you uploaded (0011, 64) are currently marked 
"not eligible" in the Google Ads UI. The issue tab indicates that the ad group 
has been paused and the account suspended due to a policy violation. I would 
suggest you to please refer to the following help center articles:

Enable the ad group: Link will allow your products to start showing.
Policy violation: Link article explains how to remove products that violate our 
policies or request a manual review.

The provided logs are incomplete as it contains only the request body. To 
assist you further, could you provide us with the Complete API logs (request 
and response with request-id and request header) generated while uploading 
conversions.

If you are using a client library and haven't enabled the logging yet, I would 
request you to enable logging for the specific client library that you are 
using. You can refer to the guides Java, .Net, PHP, Python, Ruby or Perl to 
enable logging at your end. For REST interface requests, you can enable logging 
via the curl command by using the -i flag.

You can send the details via Reply privately to the author option or direct 
private reply to this email.


Thanks,

Google Ads API Team


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[2025-08-05 05:35:53Z GMT] This message is in relation to case 
"ref:!00D1U01174p.!500Ht01sy5TP:ref" (ADR-00328447)

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  • Ca... Tomáš David
    • ... 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum

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