Hi, Thank you for reaching out to the Google Ads API support team.
Upon checking the screenshot, I could see that you are using Google Ads API version 16 which is already deprecated and sunset. I would recommend you to upgrade to the latest version, 'v20' to benefit from new features. You may refer to the documentation on deprecation and sunset for more information regarding the specific deprecation and sunset dates for each available version. Additionally, I understand that your developer token is having 'Test' access and you are trying to make an API call for the KeywordPlanIdeaService. To make API calls against your production account, you must request Basic Access or Standard Access for your developer token during the token application process. However, if your account is an 'Test' account then you can use the 'Test' access level developer token for making API calls. I would recommend you to refer to this documentation for more detailed information. The screenshot you provided contains redacted information and does not display the specific error you're encountering. It only shows a generic '404 Not Found' message, which makes it difficult for us to draw any conclusions. However, as you are using the sunset Google Ads API version 16 you will encounter a UNSUPPORTED_VERSION error. As a first step, we recommend upgrading to the latest version of the Google Ads API. Then, ensure that your developer token is approved with either standard or basic access level, and try making the API calls again to the KeywordPlanIdeaService. If you encounter any issues even after following the provided suggestion, provide us with the complete API logs (request and response with request-id and request header) generated at your end to further assist you better. If you are using a client library and haven't enabled the logging yet, I would request you to enable logging for the specific client library that you are using. You can refer to the guides Java, .Net, PHP, Python, Ruby or Perl to enable logging at your end. For REST interface requests, you can enable logging via the curl command by using the -i flag. You can send the details via Reply privately to the author option, or direct private reply to this email. Thanks, Google Ads API Team Feedback How was our support today? [2025-06-26 06:53:22Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01rgMdq:ref" (ADR-00315894) -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "Google Ads API and AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion visit https://groups.google.com/d/msgid/adwords-api/YO3C3000000000000000000000000000000000000000000000SYGB4Z00y1tJ8dkHTNy6LtLlIn17Cg%40sfdc.net.
