Hi,
Thank you for reaching out to the Google Ads API support team. As per the Google Ads API documentation <https://developers.google.com/google-ads/api/docs/conversions/upload-adjustments#:~:text=Only%20the%20account,is%20not%20enabled>, only the account that manages conversion actions can import adjustments. If you attempt to import an adjustment using a different account, or if the conversion action for the adjustment is not enabled, you will receive a NO_CONVERSION_ACTION_FOUND <https://developers.google.com/google-ads/api/reference/rpc/v17/ConversionUploadErrorEnum.ConversionUploadError#no_conversion_action_found> error. To fetch the owner of the conversion action, please refer to the below query. SELECT conversion_action.id, conversion_action.name, conversion_action.type, conversion_action.status, conversion_action.owner_customer FROM conversion_action WHERE conversion_action.id = {conversion_action ID} To assist you further, could you please provide us with complete API logs ( request <https://developers.google.com/google-ads/api/docs/concepts/field-service#request> and response <https://developers.google.com/google-ads/api/docs/concepts/field-service#response> logs with request-id <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id> and request header <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request_headers>) generated at your end while sending conversion adjustments? If you are using a client library and haven't enabled the logging yet, I would request you to enable logging for the specific client library that you are using. You can refer to the guides Java <https://developers.google.com/google-ads/api/docs/client-libs/java/logging> , .Net <https://developers.google.com/google-ads/api/docs/client-libs/dotnet/logging> , PHP <https://developers.google.com/google-ads/api/docs/client-libs/php/logging>, Python <https://developers.google.com/google-ads/api/docs/client-libs/python/logging> , Ruby <https://developers.google.com/google-ads/api/docs/client-libs/ruby/logging> or Perl <https://developers.google.com/google-ads/api/docs/client-libs/perl/logging> to enable logging at your end. For REST interface requests, you can enable logging via the curl command by using the -i flag. You can send the details via Reply privately to the author option, or direct private reply to this email. Regards, Google Ads API team On Friday, June 20, 2025 at 6:29:30 PM UTC+5:30 Veronika Miklínová wrote: > We have an issue with uploading adjustments to conversions. > We are using an MCC account for uploading offline conversions, because the > conversions belong to many individual accounts. We only have access to the > MCC account. The uploads of conversions work correctly. However, when we > tried to start sending adjustements using the MCC account in the link, we > receive the error "The conversion action specified in the adjustment > request cannot be found. Make sure it's available in this account.". > URL: https://googleads.googleapis.com/v20/customers/{customer ID of MCC > account}:uploadConversionAdjustment > sent data: { > "adjustmentType": "RESTATEMENT", > "restatementValue": { > "adjustedValue": 1234, > "currencyCode": "CZK" > }, > "orderId": "123456789", > "conversionAction": "customers/{customer ID of MCC > account}/conversionActions/{conversion ID}", > "adjustmentDateTime": "2025-06-20 00:00:00+00:00" > } > > We tried sending an adjustment on another account where we have access > both to the particular and the MCC account. By putting the particular > account's customer ID into the URL, we were able to successfully send an > adjustment. > URL: https://googleads.googleapis.com/v20/customers/{customer ID of > particular account}:uploadConversionAdjustment > > Does it mean that it is not possible to send adjustments through MCC > account access without also having access to the particular account? Is > there some way to solve it or go around it? It is not possible for us to > use direct access to accounts because their volume exceeds the maximum > limit of 20 accounts per email address (there are roughly 150 accounts we > would need to access). > > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "Google Ads API and AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. 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