basiclogo.jpg PDMNet, Inc. became a fellow Canopy Wireless Internet Service Provider (WISP) in early 2002. Since that time, PDMNet has established itself as a leader in consulting to other Canopy WISPs, helping them to understand the technology and its applications. Last year, PDMNet ramped up a full service Motorola Canopy REPAIR CENTER for fellow WISPs to get their SMs, APs, and BHs repaired cost-effectively, quickly, and correctly.
Prior to implementing the Repair Center, PDMNet struggled with the service
options that were available for Canopy modules. Repair work from many shops
was slow, unreliable, or very expensive. To address this, PDMNet took the
time to streamline its internal processes and dramatically raise the bar on
what can be expected from a Canopy Repair Service Center. Each PDMNet
repair technician undergoes intensive training on the Canopy modules and is
able to properly test, diagnose, and repair many common (and a few
uncommon) failures.
Canopy Repair Rates: $ 180 for an APs or BHs (any frequency, any
version)
$ 100 for SMs
$ 300 for CMMs
Unrepairable units are always NO CHARGE.
Repair times are typically 7 to 10 days, frequently less. PDMNet also
offers emergency repairs for an additional fee. A Repair Merchandise
Authorization (RMA) number is assigned to each shipment for tracking.
PDMNet uses a simple information form where a WISP can describe the
condition of each module in the shipment to be serviced.
Each unit goes through extensive real world testing and evaluation
throughout the repair process to ensure that what a WISP receives is
entirely "field ready". Maximum data upload/download, firmware upgrades,
extended cable loss tolerance, power/voltage tolerance, Ethernet, GPS timing
circuit and FPGA/CPU/DSP interface testing are all standard on PDMNet
repairs. Every issue repaired on every unit carries a 1-year warranty.
Contact information:
Paul McCall
President
PDMNet, Inc.
658 Old Dixie Highway
Vero Beach, FL 32962
[email protected]
772-564-6800
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