In my case, soft copy of my blindness certificate was sent to the 
ophthalmologist for verification.  I also received SMS after verification.

 

 

From: [email protected] <[email protected]> On Behalf 
Of Sandesh
Sent: Friday, August 22, 2025 12:10 PM
To: [email protected]
Subject: Re: [AI] Regarding experience of online application for Railway card

 

No no!

 

I don't think there is need actually to approach any court in this matter. I 
could sympathise with what you have gone through.

But wait a bit, I will let you all updated what happens next, since when I sent 
the messege yesterday, I wasn't aware of the circular posted by 
Bhavanishankarji, he sent the same circular to me through whatsapp also.

and to Vivek:

It's fine if we could see the doctor's name and registration number via process 
you have mentioned, but the thing is if UDID card is acceptable as valid proof, 
and if the blind person chooses to upload it instead of Rail concession 
certificate, question of asking doctor's name and registration number should 
not arise at all. In fact, I feel in any case, be it Rail concession or UDID 
card, this question of doctor and reg number should be dropped altogether 
because we are already uploading the documents asked by the portal.

 

Vande Mataram

----- Original Message ----- 

From: pavan kallem <mailto:[email protected]>  

To: [email protected] <mailto:[email protected]>  

Sent: Thursday, August 21, 2025 5:05 PM

Subject: Re: [AI] Regarding experience of online application for Railway card

 

Sir, 

 


It has become extremely difficult for me to obtain the Railway Divyangjan card 
for my disability, as my application has been rejected five times despite 
submitting all valid certificates and documents. I even provided the prescribed 
format issued by the Railway Board, duly signed by the doctor from my District 
Government Civil Hospital.
Frankly, I feel disheartened and exhausted dealing with this process. If your 
matter has already been resolved, I would be very glad to know, because at this 
stage I have little faith that I will be able to get my ID card anytime soon.
I am from Telangana, and unfortunately, the concerned railway officers have 
been extremely rude throughout. If this continues, I may finally be left with 
no option but to approach the Hon’ble High Court and seek directions to obtain 
my rightful certificate.

 

On Thu, Aug 21, 2025 at 4:35 PM Sandesh <[email protected] 
<mailto:[email protected]> > wrote:

Namaskar all!

 

Trying to be as brief as possible.

 

Applied for Rail Divyangjan card through the portal 
divyangjanid.Indianrail.gov.in <http://divyangjanid.Indianrail.gov.in> .

 

As it is said on user manual available on the portal, list of required 
documents for blind people consists of either railway concession certificate or 
UDID card along with disability certificate and other documents. As I do not 
have Railway certificate, I uploaded UDID card along with other required stuff. 

 

Applied on August 14, and got rejection remark on 19th which is really 
praiseworthy as they kept pending status only for 4 days. The reason of 
rejection provided was Railway concession certificate is not uploaded, also, 
passport size photograph and blindness certificate upload. I lodged the issue 
with Railways through twitter and mentioned about the reference available on 
the portal stating either Railway concession certificate or UDID card in case 
of blind people. What is the need of Railway certificate then? They checked all 
the details like user manual etc and agreed with me. Also got call from DRM 
office Bhusawal as our Nashik city comes under that. The person was very polite 
and asked me to attach Railway certificate because UDID card does not possess 
any doctor name or registration number which is mandatory to get the card. He 
again echoed with me that if a blind person attaching UDID card instructed by 
the manual itself should not be asked doctor's name and registration number in 
first place.
He asked me to withdraw the complaint. After seeing his smile, politeness and 
willingness to assist, also, his inability to process the application due to 
nonavailability of doctor's name and registration number, I also do not have 
any intention of stretching this matter any further. I perhaps might go to 
hospital in next few days as time permits and take the Railway certificate and 
upload the same on the portal. I also asked him to see whether any card is 
issued to any blind person  without railway concession certificate, only on 
basis of UDID card. He told me to give some time to check the same.

 

After this long story, I just want to ask here whether anybody successfully got 
the card on basis of disability certificate and UDID card only, without railway 
certificate in picture? I think some got the card on basis of UDID. If so, how 
they tackled mandatory doctor name and registration number fields? in my case, 
I wrote doctor name as medical signatory as is on UDID card and doctor 
registration number 

as first few alphanumeric letters as on UDID card again.


Thanks and regards

 

Vande Mataram

 

Sandesh
9270056753

 

 

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Thanks and regards, 
Pavan Kallem 

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