Could you clarify please? Does nothing get downloaded? Or is the button not
labelled properly?

If nothing is getting downloaded could it be a pop up permission issue?

It is difficult to get fixes done without a screenshot or video explaining
the problem.
--

On Tue, 5 Aug, 2025, 20:58 durga prasad bharatam, <[email protected]>
wrote:

> Hai all  I have address one more issue regarding railway concession card
> after entering the login   details    to download the railway concession
> card    when we press enter button on normal print or ID print  concession
> card is not download it  is inaccessible I have faced one of the issue
>
> On Tue, Aug 5, 2025, 7:57 PM Vaishnavi Jayakumar <
> [email protected]> wrote:
>
>> Hi,
>>
>> Could you forward me details (rejection letter, screenshot of form
>> forcing railway concession certificate info etc) so I can address the same
>> with railways - the CAPTCHA issues were resolved, but this still remains
>> and I haven't had time to explain clearly what needs to be done.
>>
>> Thanks,
>>
>> Vaishnavi
>>
>>
>> On Tue, 5 Aug 2025 at 19:46, kempesh kalluhole matam <
>> [email protected]> wrote:
>>
>>> Hi all,
>>> I had applied for a Railway Concession Card on the Divyangjan portal,
>>> but my application was rejected due to non-submission of the Railway
>>> Concession Certificate.
>>>
>>> As per the Divyangjan Manual, visually impaired persons can upload
>>> *either* the Railway Concession Certificate *or* the UDID card.
>>> However, the portal makes it *mandatory* to fill the Railway Concession
>>> Certificate fields. So, I entered my UDID details in those fields.
>>>
>>> In this regard, I would like to understand why the system mandates
>>> Railway Concession Certificate details even when a valid UDID is available.
>>> Has anyone faced a similar issue or found a workaround?
>>>
>>> Thanks in advance.
>>>
>>>
>>>
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