Hi again,

After recently upgrading one of our vertical market apps to v16R6 (from v14), we're getting reports from several user sites that the (relatively simple) PDF reports that they've been emailing to their clients are now failing on a more regular basis.

Failure consists of:

a) attached PDFs not actually appearing at the email destination, or

b) some of the attached PDFs that do arrive are corrupt and are unreadable.


At this stage there seems to be a mix of both Win 7/8 clients using PDF Creator, and Win 10 clients using the built-in pdf writer (our software auto switches depending on the OS).

We know that there are SMTP Server, spam filter and ISP issues at work (as there always have been), and we're working through this trying to get more info, but it would be useful to know if anyone else noticed the appearance of more problems with PDFs under v16 compared with earlier versions?


Cheers,
Allan Udy

Golden Micro Solutions Ltd, Blenheim, New Zealand
http://www.golden.co.nz<http://www.golden.co.nz>

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